Seeking talent near: Washington, DC; Philadelphia, PA; Charlotte, NC
The Long-Term Care Regional Account Manager serves as the strategic leader for regional and national LTC accounts, orchestrating collaboration across internal partners and external stakeholders to deliver an integrated, customer-centric approach across the LTC continuum. This is a field-based position requiring up to 70% travel.
Primary Responsibilities:
- Manages key regional and national LTC accounts, including pharmacy providers, skilled nursing corporate chain accounts, associations, and integrated health systems.
- Responsible for developing key customer insights and identifying marketplace needs to maximize access, increase education around PDP diagnosis and treatment, and to build a consistent approach to interact with key Long-Term Care (LTC) customers
- Responsible for coordinating resources to build enduring relationships with key LTC customers balancing both the short-term and long-term corporate goals.
- Demonstrates clinically accurate product and disease state knowledge during interactions with internal and external customers.
- Collaborates across the LTC Ecosystem—including Sales, Managed Markets, Medical, Marketing, and other internal partners—to align priorities and formulate integrated LTC account strategies.
- Develops and implements a geographic LTC business plan that drives regional execution and national impact.
- Identifies key influencers and stakeholders.
- Strengthens ACADIA’s reputation as a trusted partner.
- Provides dynamic, high-level in-service presentations to key account stakeholders at the regional/national level.
- Leads pull-through opportunities and projects through coordinated execution with cross-functional partners across the LTC Ecosystem.
- Develops and implements collaboration plans with internal stakeholders across Institutional, office-based, and other LTC teams to strengthen alignment, share insights, and advance common priorities.
- Provides guidance to LTC Sales team members on regional LTC accounts.
- Serves as a connector across the LTC Ecosystem, aligning Sales Leadership, Managed Markets, Marketing, Medical Affairs, and other internal stakeholders around an integrated strategy for major national accounts.
- Participates and contributes to regional calls and meetings as appropriate.
- Assists the LTC teams in creating strategic business plans for each assigned account, ensuring strong account knowledge that produces results focusing on product and ACADIA team access.
- Establishes work standards that are aligned with ACADIA's corporate culture, vision, and values.
- Adheres to all compliance and promotional guidelines.
Education & Experience:
- Requires a Bachelor’s degree in marketing, health care, life science, business administration or an equivalent combination of relevant education and experience may be considered.
- A minimum of 7 years of progressively responsible sales, account management and/or marketing experience in the pharmaceutical or biotech industry required.
- A minimum of 3 years’ experience working in a Long Term Care environment/channel and working in a field based position required.
- Experience interacting and developing relationships with KOL’s, Centers of Excellence (COE), or complex integrated health systems is strongly preferred.
- Experience with Fellowship and advocacy programs strongly desired.
- Requires excellent matrix management skills both internally and externally with client base.
- Must be in good standing with the FDA.
- CNS experience strongly preferred.
Required Skills:
- Broad-based managed markets experience covering a multi-state territory required.
- Demonstrated leadership and excellence in formulating strategies to address future competitive/industry developments.
- Creativity, situation analysis/problem solving skills and analytical skill ability.
- Strong teamwork skills with the ability to lead cooperative, cross-functional efforts across the LTC Ecosystem, organize resources around account priorities, and achieve shared team goals.
- Outstanding interpersonal skills, including genuine care and concern for others, with a proven ability to establish and maintain strong relationships with key accounts.
- Broad business perspective, including a solid working knowledge of office operations and systems.
- Ability to effectively communicate department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines.
- Ability to gain cooperation of others.
- Ability to make and prioritize process and resource decisions based on overall team needs.
- Valid driver’s license and acceptable driving record
- Ability to travel up to 70% of the time
In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.
What we offer US-based Employees:
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- Employer-paid life, disability, business travel and EAP coverage
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 13 -15 paid holidays, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave benefit
- Tuition assistance
EEO Statement (US-based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company, and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We strongly encourage you to apply, especially if the reason you are the best candidate isn’t exactly what we describe here.
It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.
As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923.
Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodations given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.
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