Please note that this position can be based in San Diego, CA, or Princeton, NJ. Acadia's hybrid model requires this role to work in our office on average three days per week.
Position Summary:
The Information Technology Senior Analyst, Data Services plays a critical role in bridging the gap between business needs and technology solutions. Partnering closely with IT Business Partners and cross-functional teams, this individual will define, document, and enhance business processes and system requirements across various projects and operational initiatives. The Senior Analyst will ensure technology implementations are aligned with business goals, support smooth adoption through effective documentation and training, and contribute to ongoing optimization efforts through rigorous testing and issue resolution.
This role requires a balance of technical knowledge, process orientation, and strong communication skills to drive success in a fast-paced, evolving environment. It’s an ideal opportunity for a detail-oriented and proactive professional who thrives on enabling business outcomes through technology, particularly within a pharmaceutical setting.
Primary Duties & Responsibilities:
- Work with Business and IT Business Partners to help define and document business processes and requirements, including, but not limited to, data flow, data storage, application usability, reporting, and analytics
- Support project management in the implementation of technology solutions according to Acadia’s software development lifecycle (SDLC)
- Create training materials, “How Tos,” and knowledge items to ease user adoption of new technology.
- Create detailed user acceptance testing (UAT) scripts and facilitate UAT with the business partner.s
- Define, coordinate, and/or execute system integration testing to ensure solutions are built to requirements and specifications.
- Facilitate the resolution of Tier 1 and 2 application or data issues for business partners and escalate to vendor support as needed.
- Act as operational point person for existing systems and solutions, including holding recurring operational meetings with business partners and vendors, tracking and evaluating change requests, initiating change controls for implementation of changes, coordinating routine system patches, and escalating issues to IT Business Partners
- Conduct source systems data quality analysis as needed
- Define standard operating procedures and perform periodic review activities for systems
Education/Experience/Skills:
Bachelor’s degree in Information Systems with at least a few years of applied work experience. An equivalent combination of relevant education and applicable job experience may be considered.
- Strong understanding of SQL and database principles
- Ability to be highly organized, self-motivated, with the capability to prioritize projects and workload
- Excellent attention to detail
- Excellent interpersonal and communication skills, including tact, diplomacy, and flexibility
- Excellent skills in defining and documenting processes, requirements, and training materials
- Previous pharma experience preferred or a desire to learn in a pharma environment
The following is considered a plus:
- Working experience with Azure Services, specifically Azure Synapse / Data Warehouse
- Working experience with Veeva CRM or Salesforce
Physical Requirements:
This role involves regular standing, walking, sitting, and using hands to handle or operate equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.
In addition to a competitive base salary, this position is also eligible for discretionary bonus and equity awards based on factors such as individual and organizational performance. Actual amounts will vary depending on experience, performance, and location.
EEO Statement (US-Based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We would strongly encourage you to apply – especially if the reason you are the best candidate isn’t exactly as we describe it here.
It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.
As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at talentacquisition@acadia-pharm.com or 858-261-2923.
Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodation given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.
Notice for California Applicants: Please see our California Applicant Privacy Notice within our Privacy Policy.
Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in absence of an executed search agreement will not obligate Acadia in any way with the respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.