May 28th, 2024 Field Sales

Long-Term Care Regional Account Manager - Northeast


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Seeking talent near: Boston, MA; Worcester, MA; Hartford, CT; Providence, RI; Portland, ME; Rutland, VT

The Long-Term Care Regional Account Manager (RAM) is responsible for fostering business relationships in the LTC market with large regional nursing home chains, assisted living chains, LTC Pharmacy Providers, Consultant Pharmacist companies, and key physician group. They will be responsible for a mix regional and national sales results through strategic planning, execution of customer engagement strategies, strong field collaboration and lateral leadership with multiple field and corporate matrix business partners. The LTC RAM will be responsible for cultivating relationships and influencing nursing home chains at the C- and D-suite level (e.g. CEO, COO, SVPs, Directors of Quality, Medical Directors, CFO, CMO) in order to penetrate customers with breadth and depth in a way that and leads to the identification and implementation of quality partnership initiatives like clinical protocol development and care pathway placement with approved, on-label information and resources related to PDP. The ideal candidate will be able to demonstrate a track record of previous success and LTC market assessment skills to identify opportunities and execute effectively. The candidate must communicate clearly and concisely, function as a market knowledge expert providing strategic partnership and lateral leadership with overlapping LTC region.

Primary Responsibilities:

  • Demonstrate a mastery of products’ clinical efficacy and a deep understanding of his or her market with special emphasis on product use in the elderly, specifically the long-term care setting. They should be able to articulate a strong value proposition for the customer; build excellent customer relationships with key customers and accounts.
  • Apply a range of deep account management, consultative skills, and clinical expertise to build support for NUPLAZID and enhance Acadia’s status with customers as a trusted and valued partner .
  • Conduct local market business analysis with LTC Regional Sales Managers to uncover opportunities and prioritize activities to improve business results in their area of responsibility.
  • Manages and leads initiatives in key regional accounts that may span multiple regions and Areas including Regional LTCP Providers, Regional Nursing Facilities and Assisted Living chains, and Regional LTC Associations often in partnership with the LTC National Account Manager.
  • High level of collaboration with the LTC RSMs, Specialists, LTC NAM to ensure regional execution of pull through opportunities of key national opportunities.
  • Track, problem solve, and analyze product performance and communicate key account initiatives broadly with key partners.
  • Responsible for developing customer insights and identifying marketplace needs to maximize access opportunities, increase education opportunities to meet strategic objectives around PDP.
  • Creates and manages strategic business plans for each assigned account that reflects strong account knowledge and produces results such as enhanced resident access.
  • Leads broad-scope projects that impact company success.
  • Attends industry related meetings to enhance ACADIA’s awareness of its products and services.
  • Provides dynamic, high-level in-service presentations to key account stakeholders at the regional or sub-national level.
  • Establishes work standards that are aligned with ACADIA's corporate culture, vision, and values.
  • Adheres to all compliance and promotional guidelines.
  • Other duties as assigned


Requires a Bachelor’s degree in marketing, health care, life science, business administration or an equivalent combination of relevant education and experience may be considered.  A minimum of 7 years of progressively responsible sales, account management and/or marketing experience in the pharmaceutical or biotech industry required, CNS experience strongly preferred. A minimum of 3 years’ experience working in a Long-Term Care environment/channel and working in a field based position required.  Experience interacting and developing relationships with KOL’s, C-Suite executives is preferred. Requires excellent matrix management skills both internally and externally with client base.  Must be in good standing with the FDA.

  • Demonstrated leadership and excellence in formulating strategies to address future competitive/industry developments.
  • Creativity, situation analysis/problem solving skills and analytical skill ability.
  • Strong teamwork skills with the ability to effectively lead a cooperative team effort and organize resources to meet account priorities and achieve team goals.
  • Outstanding interpersonal skills, including genuine care and concern for others, with a proven ability to establish and maintain strong relationships with key accounts.
  • Broad business perspective, including a solid working knowledge of office operations and systems.
  • Ability to effectively communicate department or area issues and results within and across functional areas and conducting presentations of technical information concerning specific projects or timelines.
  • Ability to gain cooperation of others.
  • Ability to make and prioritize process and resource decisions based on overall team needs.
  • Valid driver’s license and acceptable driving record
  • Ability to travel up to 50% of the time

Physical Requirements:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. Ability to travel by car or airplane independently up to 70% of the time and work after hours if required by travel schedule or business issues. This position is geographically based.



What we offer you (US-Based Employees):

  • Competitive base, bonus, new hire and ongoing equity packages
  • Medical, dental, and vision insurance
  • 401(k) Plan with a fully vested company match 1:1 up to 5%
  • Employee Stock Purchase Plan with a 2-year purchase price lock-in
  • 15+ vacation days
  • 14 paid holidays plus one floating holiday of your choice, including office closure between December 24th and January 1st
  • 10 days of paid sick time
  • Paid parental leave
  • Tuition assistance

EEO Statement (US-Based Employees): Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We would strongly encourage you to apply – especially if the reason you are the best candidate isn’t exactly as we describe it here.

It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.

As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at or 858-261-2923.

Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodation given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.

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Notice to Search Firms/Third-Party Recruitment Agencies (Recruiters): The Talent Acquisition team manages the recruitment and employment process for Acadia Pharmaceuticals Inc. (“Acadia”). Acadia does not accept resumes from recruiters or search firms without an executed search agreement in place. Resumes sent to Acadia employees in absence of an executed search agreement will not obligate Acadia in any way with the respect to the future employment of those individuals or potential remuneration to any recruiter or search firm. Candidates should never be submitted directly to our hiring managers or employees.