Director Specialty Channel and Trade Relations
Please be aware that Acadia has a mandatory COVID-19 vaccination policy for all employees.
The Director, Specialty Channel and Trade Relations is the primary liaison between Acadia and the company’s specialty distribution network and retail partners. The role will serve as an integral, cross-functional partner responsible for leading and implementing service and data contracts, evaluating operational efficiency and problem-solving for product dispensed/sold through Specialty Pharmacy (SP) and Specialty Distributor (SD) channels, including any Retail channel opportunities and evolution.
This position will identify and implement initiatives to improve operational outcomes that enhance SP, SD and retail services. We are open to remote!
- Contributes in the management of specialty pharmacy, specialty distributor, third-party logistics (3PL) and retail relationships and leads development of account level plans
- Leads contract negotiation/implementation including financial return on investment analysis
- Acts as a key point of contact for internal customers regarding operations (data reporting, contract management, metrics, etc.)
- Supports program development and day-to-day management of ongoing specialty programs, inclusive of improvements to reporting and performance tracking
- Collaborates with groups internally such as Patient Services, Sales, Marketing, Medical Affairs, Safety, PV, and Legal and Regulatory
- Proven competence at identifying issues and providing effective solutions
- Monitors channel partner inventories and implements plan(s) to ensure appropriate inventories are in place to meet demand. Communicates effectively with partners to review plan and supervise performance to plan. Collaborates with channel partners and to ensure issues are addressed and resolved
- Supervises the performance of channel partners to contract terms and conditions through tracking of metrics
- Leads the evaluation of integrated delivery network (IDN) specialty pharmacies, as well as any other emerging opportunities, to potentially include in ACADIA’s distribution network(s)
- Manages relationships and contracts with IDN specialty pharmacies and IDN data aggregator(s)
- Helps evaluate new channel partners and novel distribution initiatives
- Attends outside meetings or conferences, as appropriate, and supervise competitive landscape to keep abreast of distribution trends, including new and existing trading partners that may impact channel strategies
- Perform other duties as assigned
- Bachelor’s degree in a life science or related field; MBA preferred. We may consider an equivalent combination of relevant education and experience
- Minimum 8 + years of experience in specialty distribution or retail channel, with either manufacturer and/or specialty pharmacy. Consistent track record of building and encouraging these relationships
- Experience with negotiating contracts
- Experience with channel partner contracting/support, familiarity with specialty data aggregators, program/product launch, and CNS products is preferred
- Certified Pharmacy Technician (CphT) is ideal
- Outstanding customer relationships, interpersonal, and communication skills with an ability to optimally communicate across diverse audiences and influence cross-functionally
- Strong project management capabilities including time and events, scenario and contingency planning
- Ability to travel up to 40% of the time
Drawing on broad experience, can utilize professional concepts and company objectives to resolve complex issues. Exercise judgement in selecting methods, techniques and evaluation criteria for obtaining results. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors, including related organizational objectives. Erroneous decisions can have a serious impact on the overall success of functional area and may impact the long term success of the Company.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, see, talk or hear in a standard office environment and independently from remote locations. Employee must occasionally lift and/or move up to 20 pounds. Travel by car or airplane independently up to 40% of the time to attend conferences, meetings and the corporate head office.
What we offer you:
- Competitive base, bonus, new hire and ongoing equity packages
- Medical, dental, and vision insurance
- 401(k) Plan with a fully vested company match 1:1 up to 5%
- Employee Stock Purchase Plan with a 2-year purchase price lock-in
- 15+ vacation days
- 14 paid holidays plus one floating holiday of your choice, including office closure between December 24th and January 1st
- 10 days of paid sick time
- Paid parental leave
- Tuition assistance
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every single one of the qualifications in the exact way they are described in job postings. We are committed to building a diverse, equitable, inclusive, and innovative company and we are looking for the BEST candidate for the job. That candidate may be one who comes from a less traditional background or may meet the qualifications in a different way. We would strongly encourage you to apply – especially if the reason you are the best candidate isn’t exactly as we describe it here.
It is the policy of Acadia to provide equal employment opportunities to all employees and employment applicants without regard to considerations of race, including related to hairstyle, color, religion or religious creed, sexual orientation, gender, gender identity, gender expression, gender transition, country of origin, ancestry, citizenship, age, physical or mental disability, genetic information, legally-protected medical condition or information, marital status, domestic partner status, family care status, military caregiver status, veteran or military status (including reserve status, National Guard status, and military service or obligation), status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, or any basis protected under federal, state or local law.
As an equal opportunity employer, Acadia is committed to a diverse workforce. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. Furthermore, you may request additional support if you are unable or limited in your ability to use or access Acadia’s career website due to your disability, along with any accommodations throughout the interview process. To request or inquire about your reasonable accommodation, please complete our Reasonable Accommodation Request Form or contact us at [email protected] or 858-261-2923.
Please note that reasonable accommodations granted throughout the recruiting process are not guaranteed to be the same accommodation given if hired. A new request will need to be submitted for any ADA accommodations after starting employment.